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Frequently asked questions

Top Tip Nails are designed to look and feel like a professional salon manicure — without the time, cost, or damage. Our nails are carefully shaped to be:

Strong and durable at the tip (so they last)
Thin and flexible at the cuticle (for a seamless, comfortable fit)

Finished with a high-shine, salon-style gloss, each set includes 32 nails in 16 sizes, giving you plenty of options to find your perfect fit. They’re designed for real life —whether you’re working, parenting, socialising, or simply want to feel polished with minimal effort.

Everyone!

Press-on nails are an excellent solution for:

Nail biters who want to kick the habit
Busy mums
Hospitality, health care professionals and
anyone who can’t have long nails for work
Anyone who wants to elevate their nail aesthetic without the time and cost of the salon.

We recommend selecting the size that best suits your
lifestyle – nail biters and busy hands LOVE out shorter styles!

Yes! Each Top Tip Nails set includes 16 different nail
sizes, which means there’s a great fit for most nail shapes and widths.

If a nail feels slightly wide or long, simply:

Choose the closest size up
Lightly file or trim it to customise the fit

Press-on nails are very forgiving — a little filing goes a long way!

Every Top Tip Nails set comes with everything you need for
a flawless at-home manicure:

32 press-on nails (16 sizes)
Quality nail glue (2g tube)
Double-sided adhesive glue tabs
Nail file
Alcohol wipe
Wooden cuticle stick

You don’t need to buy anything extra to get started — just open the box and you’re ready to go.

How long your nails last depends on how you apply them:

With nail glue: up to 10–14 days
With adhesive tabs: perfect for weekends, events, or short-term wear

They’re designed to stay put through everyday life — typing, chores, work, and socialising — without chipping like polish.

Yes! Top Tip Nails are reusable.

When applied with glue, they can usually be reused 1–2 times (sometimes more, depending on how much glue has built up on them)
When applied with adhesive tabs, they can be reused multiple times

To reuse them, gently remove any dried glue from the back of the nail using the included file or cuticle stick.

Removal is gentle and non-damaging when done correctly.

If you used adhesive tabs:

Gently slide the flat side of the cuticle stick under the nail
If needed, soak hands in warm soapy water until the nail loosens

If you used nail glue:

Soak hands in warm soapy water for 10–15 minutes
Gently work the cuticle stick under the sides until the nail pops off

Never force removal — patience protects your natural nails.

For super quick removal, you can soak your hands in a bowl
of 100% acetone. PLEASE NOTE: Your press-ons will not be reusable after using acetone.

Absolutely! Top Tip Nails are fully customisable.

You can:

Trim them shorter
File them into your preferred shape
Smooth edges with the included file

This makes them perfect if you prefer a more natural or
practical length.

Yes! If you want to colour match your nails for a special occasion, any of our nude shades paint up beautifully with high quality nail polish for a customised look.

No — when applied and removed correctly, Top Tip Nails are non-damaging.

They’re a great option for:

Nail biters
Weak or brittle nails
Anyone wanting to give their natural nails a break from salons

Many customers find their natural nails actually grow stronger while wearing Top Tip Nails press-ons.

Yes — once your nails are fully set.

We recommend:

Avoiding water for 2 hours after application
After that, you can shower, wash dishes, and live life as normal

For longest wear, gloves are always a good idea for heavy
cleaning.

As your natural nails grow, you may notice lifting near the cuticle. This is normal.

At that point, simply:

Remove the nails gently
Reapply the same set or try a new style

We want you to absolutely love your nails. But if something’s not quite right, we’re here to help.

Change of Mind Returns

We offer a 30-day return window from the date your order arrives.

To be eligible for a change of mind return, your item must be:

Unworn and unused
In its original packaging
In the same condition you received it

To start a return, simply complete the contact form on our website and include:

Your order number
The reason for your return

Once approved, we’ll send you the return instructions.

Please note:

Items sent back without contacting us first cannot be accepted.
Return shipping costs are the responsibility of the customer.

💅 30-Day Money Back Guarantee (Opened Sets)

We’re confident you’ll love your Top Tip Nails — but if you try a set and it’s just not for you, we’ve got you covered.

How It Works

Our 30-day money back guarantee applies to one opened set per order.

If you’ve tried a set and it’s not the right fit, we’ll refund the purchase price for that set (excluding shipping).

Any additional sets in your order must be:

Unopened
Unused
In their original packaging

Timeframe

You must contact us within 30 days of receiving your order to activate the guarantee.

To Get Started

Complete the contact form on our website and include:

Your order number
The name of the set you’ve opened
A brief reason for your return

We may request further details to help us improve — your feedback genuinely matters to us 💗

Refund Details

Refunds are processed back to your original payment method
Please allow 5–10 business days after we receive your return
Shipping costs are non-refundable
Return postage is not covered by Top Tip Nails
Our returns address is Australia-based

We recommend using tracked shipping when returning items.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives.

If your item is damaged, faulty, or incorrect, contact us straight away by completing the contact form on our website so we can resolve
it quickly and make it right.

Exchanges

Need a different style or size?

Reach out to our Customer Care team and we’ll do our very best to assist you.

Gift Cards

Gift cards, and purchases made using gift cards, are non-refundable.

Orders are packed and shipped from Canberra, Australia
Dispatch typically occurs within 1–2 business days. We will work quickly to ship your order as soon as possible.
Delivery times vary depending on your location.

Once your order has shipped, you will receive an email with further information.

We offer FREE SHIPPING on all orders over $35.